Privacy policy

Upon accessing the Web Site, the user accepts the present Privacy Policy and guarantees to be older than 18 years old or between 14 and 18 with the consent of a parent or legal guardian and that the personal information provided is exact, truthful and property of the holder, promising to inform https://www.sendra.com/ of any modifications in the information that has been previously supplied so that we can rectify the information in our database in order to provide the best service possible.

We inform the users that access the Web Site that, regardless of your nationality or country from with you access the web Site, your personal information received while using the Site, including the IP address will be included in the written database of the General Register of the Spanish Agency of Information Protection, under the responsibility of Albacete Industrial, S.A. (“https://www.sendra.com/”), the titleholder of the Web Site, with the aim to administer the Web Site efficiently for the users, arrange the ordering of products, as well as facilitate the services and information that might be asked for.

The user will be able to exercise their rights of access, rectification, cancellation and opposition to the handling of their personal information by sending an email to shop@sendra.com , accompanied by a copy of their ID or equivalent document.

Collection of Orders by a Person other than the Buyer

For such cases that the person indicated in the order form as the recipient of the delivery is not the buyer, the user guarantees to have informed https://www.sendra.com/ of the information of the recipient with prior knowledge in order to arrange the delivery of the order.

In case of the collection of the purchase in the offices of the delivery company by an authorized person, the user guarantees to have informed https://www.sendra.com/ of said authorized person including their first and last name, as well as identification number (driver’s license, passport, etc.) in order to be able to prove the authenticity of the authorization and deliver the corresponding purchase to the correct person in order to provide total security to the user.