For orders made to mainland Spain, Balearic and Canary Islands and European Union countries.
You have 14 days to return your order from the day you received it.
The product must be unused, in its original condition and with its packaging intact.
Print a copy of your order, put it inside the box and pack the package as you received it.
You have to send the package to us, paying the shipping costs. It has to be a delivery to our door, we will not come to pick it up at your door, nor to any local post office.
We will refund the amount of the order (minus the shipping costs, if any) by the same way you paid and within 20 days from the day the logistic center notifies the reception of the returned products.
For more information about shipping and returns you can write to: shop@sendra.com
Return address:
MAILBOXES ETC VILLENA
Partida las Tiesas nave 501
(03400) Villena-Alicante
SPAIN
TEL: (+34) 96 615 12 00
For orders placed to countries outside the European Union
You have 14 days to return your order from the day you received it.
The product must be unused, in its original condition and with its packaging intact.
For orders returned from outside the EU, the package must pass through customs and therefore it will be necessary to attach some documents to the package to avoid delivery delays and additional costs for you.
Please contact to us to get all details and the return documents.
For more information about shipping and returns you can write to us at: shop@sendra.com